This feature is currently in beta. We are looking for Numa-neers to try out these new features and provide feedback.


Is this a good fit for your business?

Does your business rely on a mobile phone for calls and texts?

Numa is testing new capabilities that make Numa an even better fit for you.

  • No more switching between Numa and your text message app. See all your business voicemails and text messages in Numa.
  • Separate the business from the personal. Know when an incoming call is a business or personal call. Keeps your personal and business texts separate, too.
  • Ditch the second phone. Are you carrying around two phones just to keep your business and personal calls separate? With Numa, your personal phone can double as a business phone, saving you the cost of the extra device.

Interested? Just reach out to a Numa support member and they can explain more about participating as a beta tester.


How this works:

Step 1: Port your mobile phone number to Numa

OR just switch your business number to the Numa number

Numa will work with you to port your current business number from your phone current phone carrier to Numa. This will allow all calls and text messages to come into Numa directly.

Step 2: Connect your cell phone to Numa

The Numa team will configure your Numa account with the 'call connector' call answering script so when a call comes into your business number (now with Numa) then Numa will ring your cell phone. If you don't answer the call, Numa will offer the caller the option to start a text conversation or take a voicemail. All those text messages and voicemails will show up right in Numa.

THAT IS IT!


Frequently Asked Questions:

How does porting work?

Please check out our porting article for more information on the porting process.

I use one mobile phone number for personal and business.

What happens to my phone service when I port my phone number to Numa?

When a number is ported away from a carrier, the "losing carrier" typically just closes that phone line when the port is complete. If you have one phone number, for personal and business, then you may be without a mobile phone if you do that.

In this scenario we recommend getting another phone line before you port your phone number so you aren't without a mobile phone. This can be done a number of ways:

  1. You can go ahead and get another phone line with your existing carrier. It is best to reach out to your existing carrier and discuss how that may impact your current plan. When your existing number is ported away from your plan that line will be typically closed. You may need to transfer ownership of your account to the new line or another line on the account.
  2. You could open a new phone line with a different phone carrier.

The new line will become your personal phone number.

I have a separate mobile phone dedicated to my business.

What happens to my phone service when I port my phone number to Numa?

When a number is ported away from a carrier, the "losing carrier" typically just closes that phone line when the port is complete. It is best to reach out to your existing carrier and discuss how that may impact your current plan. When your existing number is ported away from your plan that line will be typically closed. If you are under contract with your current carrier you may be charged a deactivation fee or early termination fee.

How does Numa ring my mobile phone after the port is complete?

When your port is complete you'll want to make sure you switch Numa answering to the 'call connector' script and enter the phone number that you want to ring when a call comes into your business phone number.

How do I make outbound calls with my business number?

To make an outbound call with your business number open the Numa mobile app and dial the number that you want to call.

  • Numa will use your devices native dialer and cellular network to place calls.
  • Calls will be routed through a Numa routing number to the desired call destination.
  • The Numa business number will display as the caller for the person that your are dialing.
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